• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp omen 880-101np
Microsoft Windows 10 (64-bit)

Hi so here is my problem, Every time i start my HP omen  i got stuck on the logo... I already run it the hp pc hardware diagnostics- system tests and everything passed :

 

IMG_20191115_085742.jpg

I already tried bios setup advice u guys gave here somewhere... And worst of that its when i try to do a system recovery it got stuck like this: 

1st image its the recovery starting:

IMG_20191115_090154.jpg

But then it got stuck like that:

IMG_20191115_090205.jpg

If i move the mouse the cursor shows up but doesnt show any options to recover as it should appears... I really need ur help... 

(Btw sry about my English but its not my main language so if u dont understand something say so) 

Cumps

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.