11-17-2019 07:12 AM
Product ID : G7V83EA#ABU; Model HP Pavilion 15-g000na
My laptop suddenly hung and was completely unresponsive. On attemptjng to restart I got the standard screen with the HP logo and a message "Preparing Automatic Repair", however all that happened was I got a black screen. After several failed reboot attempts, I ran a System Quick Test which showed a Hard Drive Short DST Check failure with the Failure ID : GLM5UF-78K9S1-XD7V6J-60SFO3 (note that the second character in the last block is a zero and the penultimate character is an upper case letter o).
Clearly this does not look good! Anyone know if there's anything I can do to fix the problem or at least recover data from my hard drive.
Solved! Go to Solution.