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JBL777
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Solved!

Hard Drive Short DST Check Failed

Pavilion 15-g000na
Microsoft Windows 10 (64-bit)

Product ID : G7V83EA#ABU; Model HP Pavilion 15-g000na 

 

My laptop suddenly hung and was completely unresponsive.  On attemptjng to restart I got the standard screen with the HP logo and a message "Preparing Automatic Repair", however all that happened was I got a black screen.  After several failed reboot attempts, I ran a System Quick Test which showed a Hard Drive Short DST Check failure with the Failure ID : GLM5UF-78K9S1-XD7V6J-60SFO3 (note that the second character in the last block is a zero and the penultimate character is an upper case letter o).

 

Clearly this does not look good!  Anyone know if there's anything I can do to fix the problem or at least recover data from my hard drive.

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