11-19-2019 06:04 PM
My printer is only 2 years old and has suddenly stopped printing black. I have replaced the cartridge and still no change. I have cleaned the printheads 4+ times, cleaned the page smears, ensured the latest updates are on, etc. and still not a drop of black ink. This EXACT same thing happened with my last HP printer. How do I fix this?? I don't want to have to buy a new printer every 2 years.