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‎11-22-2019 03:51 AM

HP Recommended
Product: Photosmart Premium C410b
Operating System: Microsoft Windows 10 (64-bit)

When I plug in the power cable the LCD panel displays HP for several seconds then goes off for a couple of seconds and an error code displays - it was C2FE0157 and now C2FE015A and all the lights start blinking until I unplug again.

 

During this time the printer is silent - none of the usual noises while the carriage moves around - the carriage is jammed on the right side under a black panel and I can't move it across manually.

 

I haven't recently had a paper jam, but I've followed all the steps to unblock the printer - apart from moving the carriage, which appears to be stuck firm.

 

Any tips would be welcome!

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