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Deskjet pro 6968 admin lockout forgot password

OfficeJet Pro 6968
Microsoft Windows 10 (64-bit)

I have Forgotten  my admin LOGIN  and password for my  HP OfficeJet Pro 6968

When I try to access the settings from my printer directly I apparently set up a password. I have some medical issues and dont remember doing this. 

I read in another post that I need a partial reset please help me. Here is a pic of what I am referring to.HP OfficeJet 6968 Admin ErrorHP OfficeJet 6968 Admin Error

 

The following has evaluated to null or missing: ==> page.context.thread [in template "gz-hp.custom.reply.metoo" at line 4, column 22] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign threadId = page.context.threa... [in template "gz-hp.custom.reply.metoo" at line 4, column 1] ----
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