11-25-2019 01:54 AM
Our office have new installed OfficeJet 5220 as fax machine, not for printing, just receive fax, so we connected to a win7 notebook installed HP software by digital fax function to save papers.
It worked fine for around 2 weeks, suddenly the PC cannot communicate with the printer, I have upgraded the OS to Win10, remove the software and reinstall again, reset the printer, still not working, the Digital Wizard is working fine without error or warning, just no file saved in the output folder.
Not sure what is going wrong.
Solved! Go to Solution.