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HP Recommended
Spectre x360 13-4005dx
Microsoft Windows 8.1 (64-bit)

I was away from my laptop for 2 months then returned to it and when I decided to plug it in for recharging I noticed that there was no charging light?

The battery kept draining even though the charger was connected?

I then bought a new battery but the same problem existed?

I bought a new charger and still it didn't indicate that it was charging and the new battery kept draining in power?

I took the back cover off again and inspected the motherboard and found a burnt section that corresponded with a lot of other photos of a burnt motherboard on their Spectre x360 laptops.

Is it repairable or do I have to purchase another motherboard which is out of the question due to money constraints and I'd have the same problem even if I could afford another board but alas, I can't!

IS IT REPAIRABLE??? Which would be the best option for me.

Cheers

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