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Deskjet 2652
Chrome OS

I have a deskjet 2652, it was just working fine last night and I tried to use it today and it is slamming into the right side of my printer. 

When I open the ink access door the cartridges do not move to the center, they stay to the right where the printer was slamming them. These are brand new cartridges installed 2 days ago. 

The printer is displaying an E3 error but there is no jam that I can find. 

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