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Microsoft Windows 10 (64-bit)

Hello everyone,

 

Note: I realize this might not be the best board for this topic, however I couldn't find a more suitable board.

 

For years my grandfather used the HP Photo Creations-software  to create/print out his christmas greetings, unfortuantly it turns out this app has been discontinued on the 30th of November (2019). The Dutch HP support only gave limited support for an replacement and there was no real customer service to turn to. I've tried looking for a replacement but I'm not really familiar with HP and its products.

 

My question is as followed: Is there a way to still be able to use "HP Photo Creations-software " ?

Because my grandfather is well into his 80's and using this app would make things a lot easier for him to use.

IF NOT: Is there a suitable alternative for the program?

 

If it helps, he uses the HP Photosmart 5520 printer.

 

Kind regards,

 

Mark

 

 

 

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