• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎12-14-2019 11:05 PM - edited ‎12-14-2019 11:54 PM

HP Recommended
Product: hp-dq1033cl
Operating System: Microsoft Windows 10 (64-bit)

Reinstalled Windows 10 and device manager states that PCI and SM Bus Controller are unknown (yellow exclamation mark). No utility tool updates them including HP Assistant, Intel utility tool, Intel Chipset tool, or Windows Updates. Not sure where to locate these. I'd appreciate any help.

 

PCI device (\VEN_8086&DEV_34A4&SUBSYS_86C8103C&REV_30\3&11583659&0&FD)

 

SM Bus Controller (\VEN_8086&DEV_34A4&SUBSYS_86C8103C&REV_30\3&11583659&0&FC)

 

More information regarding my hardware.

Intel i5 1035G4 (10th Generation)

 

Motherboard

Manufacturer: HP

Model: 86C8 (U3E1)

Chipset Vendor: Intel

Chipset Model: ID8A12

Chipset Revision: 03

Southbridge Vendor: Intel

Southbridge Model: ID3482

Southbridge Revision: 30

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.