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How to upgrade firmware On sprocket 200 when I can’t connect via Bluetooth

Sprocket 200
iOS

How can I upgrade the firmware on my sprocket 200 if I can’t connect to it via Bluetooth?  I have used it in the past, but not recently.  It has been charging all afternoon.  I can’t find it in available devices in any of my devices, I tried three different ones. 
I've read all the previous similar entries but they all say to update the firmware, but if I can’t find it in my Bluetooth devices, how can I do this?

TIA

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