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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
12-15-2019 03:55 PM
HP Recommended
Product: HP Photosmart 6525
Operating System: Microsoft Windows XP
Just changed Black ink cartridge on my hp6525 and it won't print black. Other colors print. Put in another new Blk cartridge. Same thing. All diagnostic tests showed nothing wrong, except "Alignment process - Failed" after printing one blue ink only sheet. Also it won'y copy a black only copy.
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