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HP Recommended
HP Envy 4520
Microsoft Windows 10 (64-bit)

I cannot print color on this printer.  I get the error code 0x40759129 and code 0xe06d7363.  I have tried the suggestions as previously posted.  I have uninstalled via the control panel, etc.  Reinstalled.  

 

Just now thought maybe it's the printer cartridge which is only 6 months old and has plenty of ink.  I installed the new one, aligned it, it printed the alignment page with color so we know the color works for that.  But when I print anything else - all black. 

 

Please help!  I like this printer but need color!  

 

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