12-20-2019 03:01 AM
When I connect an HP USB-C G5 dock to my surface pro 7, most of the time it stops charging after a couple of seconds and it doesn't connect to the network.
This is what I've tried to fix the problem:
-Test with a new surface
-Tried a different HP USB-C G5 dock
-Update the dock firmware
-Update the dock drivers on the Surface
-Install universal dock drivers
-Fully update my Surface
-Restart the surface whilst it's connected to the dock.
The specs say that the two devices are compatible.
I think I've possibly tried everything. Can someone help me fix my problem?