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HP USB-C Dock G5
Microsoft Windows 10 (64-bit)

Hi,

When I connect an HP USB-C G5 dock to my surface pro 7, most of the time it stops charging after a couple of seconds and it doesn't connect to the network. 

This is what I've tried to fix the problem:

-Test with a new surface
-Tried a different HP USB-C G5 dock
-Update the dock firmware
-Update the dock drivers on the Surface
-Install universal dock drivers
-Fully update my Surface
-Restart the surface whilst it's connected to the dock.

 

The specs say that the two devices are compatible. 

I think I've possibly tried everything. Can someone help me fix my problem?

 

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