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I can't install HP support assistant!

HP 250 G4 Notebook
Microsoft Windows 10 (64-bit)

Greetings. I have an HP 250 G4 Notebook. Yesterday I tried to download an hp support assistant. I saw that the windows 10 version was downloaded when it was installed. I saw the loading screen when opened, but this has continued forever. I tried to remove it again, but this time (Turkish version: 2- bilinmeyen bir hata meydana geldi.) 2- an unknown error occurred error message he appeared. what should I do

The following has evaluated to null or missing: ==> page.context.thread [in template "gz-hp.custom.reply.metoo" at line 4, column 22] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign threadId = page.context.threa... [in template "gz-hp.custom.reply.metoo" at line 4, column 1] ----
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