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‎12-25-2019 07:29 AM

HP Recommended
Product: HP Gaming Pavilion - 17-cd0024na
Operating System: Microsoft Windows 10 (64-bit)

So, I just got this for christmas. I fully charged it and went to boot it up. and to my surprise, nothing! no fans, no lights (apart from when charging), no sounds, nothing. like it's a brick. and I was wondering what is going on? I've tried the troubleshooting steps where I unplugged the ac and held the button then plugged back in (no removable battery), but nothing will work. please

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