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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP ENVY 4520
Microsoft Windows 10 (64-bit)

Hi,

I am getting this message, my printer is connected to WIFI. Now my color ink cartridge is over and HP site says until my printer connect to internet. i have done all the basic troubleshooting and not sure whats wrong with the printer.

Please help

Who Me Too'd this topic
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