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Good afternoon,
I am working on HP T640 Thin Clients and am encountering an issue when trying to capture an image via HPDM 4.7SP12 or via ThinUpdate to a USB drive. Capture attempts via HPDM result in the below error where IBRPE crashes:
USB Captures fail without producing any error for me to provide, it's almost like a process isn't starting since the device boots to the utility to capture the image and will just sit there indefinitely without any drive activity.
This behavior only appears if I have applied Windows updates, which are downloaded from ThinUpdate and applied via DISM. If I modify Windows to fit our use-case without installing Windows updates (HP updates are OK), the capture process works as expected. If I use a stock build of Windows (downloaded from ThinUpdate), the capture process will fail if the Windows updates are installed (with no other changes). The October 2019 and November 2019 updates both produce the same error. I do not encounter this error when capturing the stock image either.
Any advice or suggestions would be greatly appreciated!
Thanks!
Blue
