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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎01-02-2020 03:30 PM

HP Recommended
Product: Omen Obelisk HP desktop tower
Operating System: Microsoft Windows 10 (64-bit)

Hey guys, 

My Omen Obelisk desktop is the computer I use for school work and I need it for my major. It's been great! However a day ago it started doing something super weird? When i'd turn it on the colorful LEDS inside of the tower that normally change color flash white once, and then the computer starts and everything seems to work fine. It only happens at start up and not after standby or restart. It's very strange. It sort of makes me anxious when it happens as well which is why I'd like to fix this. I attempted talking to Best Buy where i got it from and they were incredibly useless to the situation, and even rude. They directed me to HP and the HP assistant I spoke with was helpful, however he told me that if i mail it in and they can't find anything wrong with the computer itself that they won't fix it. I am very anxious to fix this as I need it for my major and it seems like no one has had this issue. I even tried googling it myself to see and found nothing! (Which has almost never happened before) i have unplugged, restarted, updated drivers etc. And still the same white flash at start up. I turned here hoping that maybe someone can lead me in a right direction =( thanks guys!

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