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dkusic
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HP Recommended
Probook 640 G5
Microsoft Windows 10 (64-bit)

Hi!

I have the Probook 640 G5 laptop and it apparently has a fingerprint sensor - it can be seen to the right of the touchpad. However, I can't get it working on Windows 10x64. I looked throughout the BIOS and can't see the option to turn it off/on (no "Biometrics" or "Fingerprint" options anywhere in the BIOS). Windows device manager doesn't show any "Fingerprint" or "biometrics" or "Validity" devices either. I've tried installing the Synaptics VFS7552 WBF Touch Fingerprint Driver which HP Drivers page has identified for my laptop, but the installer just "blinks" and nothing happens. 

 

Any ideas?

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