• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Officejet Pro X576DW
Microsoft Windows 10 (64-bit)

I got HP Officejet Pro X576DW printer. After it's power on it loads and screen become not responding. Power off button not responding. I did tried hard power off, disconnect power cable. waited 2-3 min. then hold power on button for 30 sec.

After power back on. Turn on unit with power button. Printer loads up. Screen become responsive for 5-10 sec and then all freezing up again and not responding. Any more suggestions?? Some hard factory reset?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.