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‎01-11-2020 08:41 AM - last edited on ‎01-11-2020 07:54 PM by Retired

HP Recommended

This company is illegally taking money from unsuspecting customers. Do not be a part of it. My printer says it is not online even though it is turned on and connected to the wifi. I called customer support and they told me that because it is out of warranty then I will be charged a fee just for**editedcustomer support. What type of **edited** is that. No company in history has charged for support. I could see it if I was asking for a replacement, but not support. If you want to even print something, no matter if you have ink or not, then you have to enroll in their warranty package and their ink package. That is a scam because when you go to the store, the people there insist that it is optional and only there if you want things replaced. This is completely illegal and HP needs to be sued

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