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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Officejet Pro 8025. Brand new. From the very first print job from HP computer or iPhone or Copy on the printer, the printer grabs/feeds multiple sheets of paper with the printed page. It is noisy clinking clanking as it feeds sheets. When finished printer says paper tray is open and/or jammed. I have tried resetting the printer power off/on. pulled the plug. The paper is standard 96 bright 20 lb from staples. Paper works perfectly in 25 year old Office Pro 1170cse. 

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