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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Deskjet 3050A all in one J611 series
Microsoft Windows 8.1 (64-bit)

how to fix scanner problems with my printer? having error message: computer not found ensure HP software is installed on computer. I have no idea why this is happening because the scanner was working fine 6 months ago and the printer showed my computer in the panel window but now it is not jut showing that error message, can someone help me ? thank you I have a HP Deskjet 3050A all in one J611 series printer with windows 8.1

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