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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
M15W Laserjet Pro
iOS

I successfully connected my new M15W to my WiFi network at home using the HP Smart App. Now I need to relocate it and connect it to my my second home with my iPad. When i try to run the ADD PRINTER thru HP Smart App, “HP Setup “ never appears in my list of networks in my iPad settings, only the printer name. I have tried restoring the printer to factory settings but, the configuration report that prints out still lists my old (home) network. Help!

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