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iodocus
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HP Recommended
Pavilion Gaming Desktop TG01-0030ng
Microsoft Windows 10 (64-bit)

Hi all,

I just bought a new Pavilion Gaming Desktop TG01-0030ng with Realtek RTL8821CE 802.1ac PCIe Adapter.

Unfortunately I cannot see any wifi networks. so I cannot connect to wifi at all.

I already tried everything HP virtual assistant recommended, including restarting PC after deleting device in device manager (including removal of drivers), installing the latest driver I found here in the community. 

Current driver is 2024.0.10.209 from 04.12.2019 (from sp100552 which Paul-Tikannen recommended), no driver problem is shown in device manager

 

Other stuff I tried:

* using an alternative USB WLAN Adapter, everything works, so it is not, that wifi is not working in my home at all.

* Connection via bluetooth was already not working; with an alternative usb bluetooth adapter connection via bluetooth is working fine.

 

Does anybody have more hints on how to solve this issue? 

I just read, that there are lots of problems with the RTL8821CE. 

 

Best regards

iodocus

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