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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP OfficeJEt Pro
Microsoft Windows 7 (32-bit)

I have setup this all in one printer up in my place of work for my boss and we can't get the Fax to work. The test fax setup keeps coming back to a failed fax for a line noise test and we have a ADSL filter hooked up and It has me stumped. Can you help me with this problem we really need our fax for our job.

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