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01-22-2020 12:55 PM
HP Recommended
Product: HP DeskJet 3762
Operating System: macOS 10.15 Catalina
When I choose to print any type of document from my computer (MacBook), the BLACK COLOUR does not work. The page will come out from the printer with all the colors on it but NOT the black one. The system is not indicating me any error (the black cartridge seems allocated in its place). No errors but the black color is not working at all.
Please help me I'm desperate
Thanks
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