-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
01-25-2020 03:31 AM
Product: HP Color Laser MFP 178nw
Operating System: macOS 10.15 Catalina
Hello, I've recently purchased the HP MFP 178nw and overall I am quite happy with it. However, one thing that bothers me is the paper tray. When I bought the printer, it was slid all the way in so it was flush with the printers' front side. Now after printing, the tray is always open a bit, even when I don't have any paper inside. Could someone tell me how to reinsert it fully back inside the printer? I tried applying more pressure, but that didn't really work. Is there some sort of latch, or perhaps a button for these purposes? Thanks.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.