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‎01-28-2020 10:28 PM

HP Recommended
Product: OMEN by HP 15-dc1024na
Operating System: Microsoft Windows 10 (64-bit)

Hello, there is a problem with an omen I bought in November last year. Its right fan makes an abnormal sound. Just now, I also contacted technical support on the website and tested BIOS, but the fan still makes an abnormal sound. I found that when I use the computer normally, there will be such a sound, but when I stand the laptop, there will not be such a sound. I suspect that it is a hardware problem, such as a loose fan screw. I currently live in York, UK. How can I repair my laptop? Does HP have door-to-door service? I don't want to go far to repair it. It's too troublesome. I have attached the video description.

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