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‎02-06-2020 02:51 PM

HP Recommended
Product: HP Envy Photo 7164
Operating System: macOS 10.15 Catalina

Hello, I just bought this printer and the color test with the new cartridge went fine (although it only showed light blue, not sure if that's correct). I have tried printing Word document with color and web pages. The preview page shows it in black and gray and not the actual color on web pages. For Word it appears in color in the preview, but it won't print the color.

 

How can I change the settings to print color? 

 

There are no setting options to change within the System Preferences of the Printer. On Print Preview, there shows a way to edit defaults -but the only options are black and white or black and white -gray draft?!

 

HELP!!!!

 

 

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