cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

New member
1 0 0 0
117
Flag Post
HP Recommended

0x6100004a

Product: Office Jet 6978
Microsoft Windows Vista

0x6100004a

My printer just keeps saying the same errors and then to contact HP. Mind you, it doesn't even say how to contact HP.

 

It says paper jam, but there is no paper jam. It seems the ink carriage tries to move, then it posts the error message.

 

I cannot move the print cartridge either.

 

ive restarted it 10 times!!!!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation