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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-17-2020 04:46 PM

HP Recommended
Product: HP Deskjet 3520
Operating System: Microsoft Windows XP

I replaced the black cartridge and after printing only two pages it has failed to print black.  I have cleaned the ink cartridges several times.  I have tried three black cartridges all of which show ink is present but fail to print black.  I have tried a hard reset.  This present printer is a replacement (only a few months ago) for a printer which developed exactly the same fault.  Would you please let me know -

1.  What is the cause of this issue?

2. How do I resolve this issue?

 

Many thanks

 

Bill R

Who Me Too'd this topic
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