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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎02-17-2020 07:19 PM

HP Recommended
Product: Officejet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

I am unable to scan directly to my HP Laptop using the Officejet Pro 8610. Under Computer my laptop is not listed. This is using a wireless connection . I have un-installed and re-installed the full set of drivers and have also used the HP Print and Scan Doctor a couple of different times without success. I am also unable to start the HP Printer Assistant to check the box to allow scanning to the computer However, I am able to scan to the computer by by selecting "Scan to Hp-Laptop X". I am able to scan directly to my 2nd HP laptop without issue. My laptop is running Windows 10 with the latest updates. Any help would be greatly appreciated.

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