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HP Recommended
hp 4630 ail in one printer
Microsoft Windows 10 (64-bit)

I have had trouble with my hp4630 printer off and on for the last 6 months or more. I tried to print a document and got a message the printer was in error. No error number just a note saying printer was in error. I've tried using scan dr to remove and reinstall printer, and I either can't get the reinstall to complete or if it does complete installiation. I've tried uninstalling the printer thru control panel, that doesn't work. It shows a printer is installed but when I try to print I'm back to the error message. I have gone to hp website, downloaded the complete installiation for the 4630 printer and still get the same results. If the installiation is completed then I wind up going back to the error message. But the last couple of tries the installiation does not complete. I'm at a lost as to what to do. I'm about ready to drop kick this printer out the door and try a different brand. I would rather not but this is ridiculous. Any help or any ideas would be appreciated.

 

 

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