• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎02-19-2020 04:07 AM

HP Recommended
Product: HP Zbook Studio x360 G5
Operating System: Microsoft Windows 10 (64-bit)

In my company we have deployed around 50 HP zBook Studio x360 G5 for R&D offices and factory, used for 3D CAD, compiling and other heavy stuff as desktop replacement. CPU Xeon e-2176m and 32gb ram.

 

Is a nightmare.

 

Frequent BSOD from the beginning and also now.

 

Root cause: the CPU temps goes to 100° Celsius very easily, measured with HWmonitor.

 

Many calls to HP,  mainboards changed by HP, no definitive solution.

 

We assume that is a defective and bad design of this product. It has been developed light and powerful to do a great consumer/shop presentation, but when you have to use for real work and critical purposes every day, it shows all the poorly and bad technical design. It seems a machine for home\personal consumer not for professionals, despite the high cost.

 

When we used the good old DELL laptop (7510 or old 4800, more heavy of course) this never happened.

 

Even the bios 01.10 not solve.

 

We have lose hope, also because we see that are many people with this issue and the reply of HP are: update bios, update drivers, do the diagnostics, reinstall OS... and the CPU goes to 100°c even if you open Chrome...

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.