02-25-2020 10:29 AM
Every time my computer does an update it wipes it like its brand new. All favorites and app downloads disappear, and "saved" passwords are no longer saved. I have to re install apps. Anything on Word not backed up to an outside source is also erased. I've had the computer a year it is started doing this four months ago. All my term papers are gone. It will no longer let me connect my email to the email icon. I'm ready to ditch this thing and buy a new computer.