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‎03-01-2020 06:35 PM - edited ‎03-02-2020 07:28 AM

HP Recommended
Product: HP EX900 250 GB
Operating System: Microsoft Windows 10 (64-bit)

Hello, good day
I bought a HP EX900 250gb in November 2018, installed it in a dell laptop been working fine until today March 1 2020, the disk is no longer recognizible in the bios, I tried the suggested solutions provided by dell support but with no success. I tried placing another ssd I have and it boots succesfully, so I think there is some problem with this part. I tried checking the warranty in the HP website but it does not recognize the S/N I captured from the label that comes in the package.
Would really appreciate some help with this problem
Thank you very much

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.