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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎03-18-2020 08:48 AM

HP Recommended
Product: Dell XPS 8920
Operating System: Microsoft Windows 10 (64-bit)

Two days ago I got a "cartridge problem" error for my color cartridge. I've tried all the troubleshooting steps as shown on the support website for this error with no resolution (cleaned contacts on cartridge & printer, pulled pwer cord to reset printer, reseated cartrided). I would like to request a new color cartridge as I don't have one on hand. I can't get through to live chat or phone support.

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