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‎03-21-2020 03:38 PM

HP Recommended
Product: HP Pavilion 15-cs2350nd
Operating System: Microsoft Windows 10 (64-bit)

I am totally lost: microphone works, but doesn't work... 

I did every check, it is all good:

- realRtek audio lastest system installation

- no audio problems detected in HP audiotest

- in settings, audio, the microphone WORKS

- in all tools, like teams, zoom, skype: it does not work, see  example in this skype test.

 

microfoon probleem.png

- windows is up to date

- I checked the privacy: all apps have access to the microphone. 

- i went through the virtual assistent tests, did it all, and all seems ok.

 

And then, this afternoon: it worked, suddenly. I don't understand why though. I did a call in Zoom, it worked in Skype. But then I switched off, had another call tonight, and... it did not work again... WHY???????? is it a firewall thing? It seems to be blocked somewhere centrally. 

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