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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-31-2020 10:33 AM

HP Recommended
Product: Office Jet Pro 7740
Operating System: Microsoft Windows 10 (64-bit)

H i, I used to have a windows 7 computer and used the same printer/scanner that I currently have. I was able, through the scanner, to scan multiple pages and save them as individual PDF files. I have just switched to using windows 10, and when I added the Office Jet Pro 7740 to it, it added HP Smart to the system, and I am using the scanner through that.

It does not give me the choice/options to go in and adjust the scanner settings for my needs, the way the application did when using windows 7.

How can I get this scanner to scan multiple pages and be able to save them as individual PDF files?

Please Help!!

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