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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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04-01-2020 03:06 PM
HP Recommended
Product: HP OfficeJet 6500A Plus
Operating System: Microsoft Windows 10 (64-bit)
Hi Forum,
Im struggling to get my HP Printer to register to allow HP ePrint.
My details are: Firmware CIP1FN1110AR
Connnection type :Wired
When I press the apps icon on my printer's touchscreen I get the message that web services has not been enabled for this printer.
To enable web services I have to make sure that the printer is connected to the internet.
It is because it is in the same subnet as my laptop and Im accessing the internet on this laptop.
I then press continue to check for updates.
The response I get (eventually) is that "No product update is available for this printer"
Please can someone help as I would like to use the eprint service.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.