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HP OfficeJet 6500A Plus
Microsoft Windows 10 (64-bit)

Hi Forum,

Im struggling to get my HP Printer to register to allow HP ePrint.

My details are: Firmware CIP1FN1110AR

Connnection type :Wired

When I press the apps icon on my printer's touchscreen I get the message that web services has not been enabled for this printer.

To enable web services I have to make sure that the printer is connected to the internet.

It is because it is in the same subnet as my laptop and Im accessing the internet on this laptop.

I then press continue to check for updates.

The response I get (eventually) is that "No product update is available for this printer" 

 

Please can someone help as I would like to use the eprint service.

Who Me Too'd this topic
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