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HP Recommended
HP ENVY Laptop 17
Microsoft Windows 10 (64-bit)

Hello community, I have a horrible purple tint while using my webcam and i can't seem to find the area for the setting to remove or change the IR lighting.  The HP support has instructed me to go to the following area to fix this issue, but it is not there. 

Start >All Programs>HP>HP MediaSmart>HP MediaSmart Webcam.

Please Help!

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