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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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04-03-2020 05:32 PM
HP Recommended
I have 2 printers, and old one and a brand new Envy 5055. The new one is stuck during the install because it cannot connect to web services. I bought the new one because the old one no longer scans documents, and yes, the error is the same. DUH!
HP retiree
Solved! Go to Solution.
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