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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-05-2020 05:27 PM

HP Recommended
Product: 7DW96EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

Hi, my computer frozen so many times, i buy 1 month ago, since the first day i buy this computer i had this problem.

This happen when: im playing games, restart computer, or/and when the liquid circulates in the refrigeration system...

I don't know what to do i already install lastest drivers and check everything but looks, okay.

Im using Desktop computer.

 

the description of my pc is:

 

Operating system: Windows 10 Home 64-bit

Microprocessor: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 

System memory: 16 GB 

Memory slot 1: 8GB Kingston 2667MHz
Memory slot 2: 8GB Kingston 2667MHz
System BIOS: F.51
 
Video:
NVIDIA GeForce RTX 2070
Refresh rate: 60 Hz 
Version: 26.21.14.4575 (3/17/2020)
 
hope somebody can help me, thanks!
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