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‎04-09-2020 03:31 AM

HP Recommended
Product: 13t-aw100
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with sound. When I watching online video I heare sound artifacts from time to time. It sound like short crackles. After 2-3 minutes, the sound starts to go ahead of the video. Over time, the difference increases. Only F5 on web-page solve problem for a few minutes. This bug persist in all browsers.

As i noticed, this problem exist on speakers and any other headphones. I did not observe problems when connecting a wireless speaker. So I think it is software problem.


I tried a lot of solutions from this forum and other sites. I tried differed sound drivers, but no one of them even working, accept native from HP website (Realtek High-Definition (HD) Audio Driver 6.0.8773.1 Rev.B). 

Clean Win install also had no affect. 

Drivers and bios are last versions. 

 

I seen same problems from other users, but many of thes dose not find real solution.
Help me, please.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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