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‎04-09-2020 05:48 PM - edited ‎04-09-2020 05:49 PM

HP Recommended
Product: EliteBook x360 840 G6
Operating System: Microsoft Windows 10 (64-bit)

HPIA - Can Analyze Only -- Download Button does not work

Using HPIA version 4.5.4 to update drivers on 1909.  I can launch and Analyze  my system, but I cannot do anything after that.  There is a big blue button that says Download, which normally takes me to a screen that says Download or Download, Extract and Install.  But I cannot get there on these systems.  I press the button and it does nothing.  Even if i try not use the GUI and do everything command based, it will still only Analyze.  I've tried just 

HPImageAssistant.exe /Auto

and 

HPImageAssistant.exe /Operation:Analyze /Category:All /selection:All /action:install /noninteractive /debug

 

All produce same results.  Gets finished with Analyze and thats it.  

 

Annotation 2020-04-09 194549.jpg

 

anyone else having this issue? 

Who Me Too'd this topic
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