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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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04-10-2020 04:55 AM - edited 04-10-2020 04:56 AM
HP Recommended
Hey,
As the title says, my laptop refuses to boot.
When I press the power button, it will light up white for 10s or so, then turn off. The keyboard does not illuminate, the screen does not come on, etc. The charging port flashes white and orange as if it needs to charge.
I charged it overnight to be sure, but it still won't boot. I removed the battery, held power for 30s, then tried to boot with the battery removed. No dice.
When pressing the power with the power cable in, absolutely NOTHING happens, not even the button lighting up. I'm kindve at a loss at what could be causing it.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.