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‎04-10-2020 10:56 AM

HP Recommended
Product: HP Omen 15 dc0029
Operating System: Microsoft Windows 10 (64-bit)

I've recently noticed that keyboard backlight colors have gotten weird. Over the past year this hadn't been an issue, keyboard was responsive and LED lights worked as expected.

 

I don't know if this has happened due to recent updates or hardware malfunction but I've noticed the following:

 

- Keyboard backlight zones will show a different hue when assigned the same colour and brightness.

-White light seems greenish.

-Leftmost zone is the brightest.

-Green and Blue have the greatest variation between on-screen color and actual LED color.

 

I've tried updating all drivers, support assistant and HP Omen command center but nothing has worked or even had a noticeable effect.

 

If anyone has encountered a similar situation or has any ideas on how to resolve this issue I'll greatly appreciate suggestions.

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