• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-19-2020 08:29 AM

HP Recommended
Product: OMEN by HP – 17-an010nw
Operating System: Microsoft Windows 10 (64-bit)

Well the problem is easy to explain.My windows 10 had a update 2days ago everything was fine day after and then suddenly a black screen appeard.Its a common problem but mine is weird enough nothing wants to work.I tried to use hotkeys to boot or restart but most people have a cursor on screen well I dont.I tried to get the battery out but couldnt.So I tried with a hdmi cable to get the image on another monitor but well like my device just dosent exist for it(cable works).My device is weird enough some have a beeping sound turnning it on or something but well I dont.What do I have? Well turnning on my device again no sound, no image just a light on power button.Question how can i repair this.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.